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Frequently Asked Questions

How long will I have to wait?

At Reframe we guarantee an assessment within 48 hours.

How much is ongoing therapy and will I have to wait?

You will begin ongoing therapy within seven days. Cost will be agreed with your counsellor at the initial session and range between £80 and £165.

How long is a session?

The sessions are 50 minutes long unless agreed otherwise.

How can I pay?

Cash or bank transfer.

Do I see the same counsellor every week?

Yes, ongoing counselling will always be with the same counsellor.

How many sessions will I need?

This is a decision for you, the client. We encourage our clients to attend a minimum of six sessions to gain real benefit but at times fewer sessions, focused on a specific issue, can be helpful. When you consider ending the therapy, have a discussion with your counsellor.

How do I know that the service is confidential?

Reframe is an entirely independent and privately operated company. We have no allegiances to any commercial entities. Our therapists are bound by the ethics of UKCP, BACP and COSRT.

Do I have to attend with my partner?

Although we recommend couples to work together on a couple issue we also understand that there are times when partners may benefit more from individual counselling.

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